On this episode of The Rich Hart Show, host, Rich Hart sits down with engineering and operations strategist, Ewea Pettis, to discuss leadership, operational clarity, and the systems that drive execution.
Drawing on her experience in industrial engineering, manufacturing, supply chain, and nonprofit consulting, Ewea explains why organizations often struggle, and it is not due to the of a lack of vision, but rather the missing processes and structure.
In this conversation, they explore:
• Why tribal knowledge creates leadership bottlenecks
• How operational clarity improves execution
• Why change is often resisted and how to lead through it
• How engineering thinking strengthens organizations
• The impact of AI, automation, and robotics on the future of work
If you've ever wondered why execution keeps breaking down or felt stuck doing everything yourself, this episode offers practical insights for building systems that scale.